Checking the Billing Address for Virtual Cards

Overview

All of your virtual cards have the same billing address—it's the address on file for your Slash account. This is the address you provided during account setup, which is used for billing verification (also known as AVS, or Address Verification System) when making purchases. Here's how to locate the address on file for your Slash account:

How to Find Your Billing Address

Step 1: Navigate to Entity Settings

From the Slash dashboard, click 'Entity Settings' in the bottom left of the sidebar.

Step 2: Locate Your Contact Information

When you open Entity Settings, you'll land on the General tab. Listed under your business information is your contact information, including your business's address and phone number that were used during account setup.

Whenever asked for an address when making a purchase with your Slash cards, this is the address you should use.

Need More Help?

If your transaction is being declined due to an address mismatch, double-check that the address you're entering matches your Slash billing address exactly. For further assistance, contact support by emailing support@slash.com, or use the in-app chat in your Slash dashboard.